jitabt Terms and Conditions
Please read all the rules carefully before using this platform. Knowing these terms is essential to keep your account and transactions secure.
Table of Contents
- 1General Provisions
- 2Account Registration
- 3Age Verification and Eligibility
- 4Deposits and Withdrawals
- 5Bonuses and Promotions
- 6Game Rules
- 7Prohibited Activities
- 8Account Suspension and Closure
- 9Limitation of Liability
- 10Privacy Policy
- 11Responsible Gaming
- 12Changes to Terms
- 13Dispute Resolution
- 14Contact
General Provisions
Welcome to the jitabt platform. These Terms and Conditions ("Terms") form a legally binding agreement between jitabt and its users. By using the website, creating an account, or accessing any service, you are considered to have fully agreed to these Terms.
jitabt is an online entertainment platform offering casino games, sports betting, fishing games, slots, and live gaming. All services provided on this platform are secured with SSL encryption and fair play is ensured.
If you do not agree with any part of these Terms, please refrain from using this platform. For clarification on anything in the Terms, you can contact our 24/7 live chat support team.
Account Registration
You can only access all platform services by having an active jitabt account. During registration you must provide accurate and complete information, and it is your responsibility to keep that information up to date.
2.1 Account Rules
- Each person may create only one account. Creating multiple accounts is strictly prohibited.
- The name, address, and payment details provided during registration must belong to your own accounts.
- You are solely responsible for keeping your account password confidential. Do not share your login details with anyone.
- If you notice any unauthorized access to your account, notify our support team immediately.
- jitabt may request identity verification documents at any time as part of the account verification process.
2.2 Account Ownership
jitabt accounts are non-transferable. Allowing a third party to use your account is a violation of these Terms and may result in account termination and forfeiture of all funds held.
Age Verification and Eligibility
To use the jitabt platform, users must be 21 years of age or older. This service is available to those aged 21 and above only.
Providing false information about your age during registration is an offense under the law and may result in immediate account closure. jitabt may request a copy of your national ID card or passport to verify your age.
- Anyone who is required by any government regulation to refrain from online gaming may not use this platform.
- Employees of jitabt's systems or their close relatives are not permitted to place bets on this platform.
Deposits and Withdrawals
All financial transactions on jitabt are processed through bKash, Nagad, and Rocket. The following terms apply to deposits and withdrawals.
4.1 Deposit Rules
- The minimum deposit amount is ৳100 (per method).
- The payment details provided at the time of deposit must come from an account registered in your own name.
- Depositing funds through a third party is strictly prohibited.
- If a deposited amount is not reflected in your account, notify the support team immediately.
4.2 Withdrawal Rules
- The minimum withdrawal amount is ৳800.
- Withdrawal requests are generally processed within 5 to 30 minutes.
- Withdrawals must be made using the same payment method that was used for the deposit.
- Withdrawals may be delayed if bonus wagering requirements have not been met.
- jitabt reserves the right to verify any withdrawal request.
4.3 Currency and Conversion
All transactions on jitabt are conducted in Bangladeshi Taka (BDT / ৳). Any applicable currency conversion fees will be clearly displayed before the transaction.
Bonuses and Promotions
jitabt offers various bonuses and promotions to its valued members from time to time. Each bonus has specific terms that should be read carefully before claiming.
5.1 Welcome Bonus
New members will receive a 120% bonus on their first deposit, up to a maximum of ৳8,000. For example: depositing ৳1,000 earns a ৳1,200 bonus for a total balance of ৳2,200; or depositing ৳14,000 earns a ৳8,000 bonus for a total of ৳22,000.
- After claiming a bonus, the wagering requirement must be met: 20 times (20x) the bonus amount.
- The validity period for using a bonus will be stated in the terms of the specific promotion.
- To withdraw winnings earned from bonus bets, the wagering requirement must be fully met.
- jitabt reserves the right to modify or cancel any bonus offer.
5.2 VIP Cashback Program
jitabt has three VIP levels. You can advance to a higher level by staying regularly active:
- Bronze level: up to 0.5% cashback per week.
- Silver level: up to 1.0% cashback per week.
- Gold level: up to 1.5% cashback per week.
Cashback earned at each level will be added to your account automatically. Detailed cashback terms are available on the jitabt VIP page.
5.3 Bonus Abuse
If a user abuses the bonus system, claims bonuses through multiple accounts, or attempts to meet wagering requirements through manipulation, jitabt reserves the right to forfeit the bonuses from that account and close the account.
Game Rules
All games offered on jitabt, such as slots, fishing games, casino, cricket betting, and bingo, have specific rules that apply.
- The outcome of every game is determined by an independent Random Number Generator (RNG), which ensures fair play.
- If a game is cancelled due to a technical error, the bet for that round will be refunded.
- If your internet connection is lost during a game, the outcome of the bet will be determined according to the applicable rules.
- In sports betting, if a match is cancelled or suspended, bets will be settled according to jitabt's rules.
- If you have a complaint about a game result, you must notify the support team within 24 hours.
Prohibited Activities
The following activities are strictly prohibited on the jitabt platform:
- Attempting to hack the platform's systems or gain unauthorized access.
- Using automated software, bots, or scripts to operate games.
- Engaging in money laundering or suspicious financial activity.
- Acting fraudulently or manipulating other users.
- Creating multiple accounts to take advantage of the bonus system.
- Attempting to extract benefits by threatening legal action against jitabt.
- Deliberately exploiting technical vulnerabilities in the platform.
If evidence is found of involvement in any of the above activities, jitabt will immediately close the account and the associated funds may be forfeited. The relevant authorities may also be notified if necessary.
Account Suspension and Closure
jitabt reserves the right to temporarily suspend or permanently close an account without notice in the following circumstances:
- Violation of any clause of these Terms.
- If information provided is found to be false or misleading.
- If suspicious activity is detected on the account.
- At the user's own request (self-exclusion).
- To comply with legal obligations or regulatory directives.
If there is a valid balance prior to account closure and no Terms violation has occurred, arrangements will be made to return it. Requests to reopen a closed account can be sent to [email protected].
Limitation of Liability
jitabt is committed to keeping its platform reliable and uninterrupted. However, jitabt is not liable in the following situations:
- Any loss caused by the user's own internet connection issues.
- Service disruption due to force majeure events such as natural disasters, war, or government restrictions.
- Transaction delays caused by a fault on the part of a third-party payment provider.
- Account security failure resulting from the user's own negligence.
jitabt continually invests in system improvement and maintenance. Our technical team is always ready to resolve any issues promptly.
Privacy Policy
The protection of your personal information is of utmost importance to jitabt. Our detailed policy on how we collect, store, and use your information is published on our Privacy Policy page.
- Your personal information will not be sold or shared with third parties without authorization.
- All payment-related information is secured with SSL encryption.
- Your information will be used only for providing services, preventing fraud, and meeting legal obligations.
Responsible Gaming
jitabt firmly believes in responsible gaming. Gambling carries financial risk and should be enjoyed for entertainment only.
- You can set a deposit limit on your account.
- You may apply for temporary or permanent self-exclusion if you feel it is needed.
- If you notice signs of gaming addiction, contact our support team immediately.
For more information on responsible gaming, visit our Responsible Gaming page. This platform is for those aged 21 and above only.
Changes to Terms
jitabt reserves the right to modify these Terms and Conditions at any time. For significant changes, users will be notified through a notification in their account or via an announcement on the platform.
Continued use of the platform after updated Terms are published will be treated as acceptance of the new Terms. We therefore recommend visiting this page regularly. The "Last Updated" date at the top of the Terms will always be kept current.
Dispute Resolution
Any dispute between jitabt and a user will first be addressed through an attempt at resolution by discussion.
13.1 Complaint Submission Process
- For any complaint, first contact the support team through 24/7 live chat.
- If your issue is not resolved through live chat, send a detailed complaint to [email protected].
- An initial response will be provided within 7 business days of submitting a complaint.
- For complaints related to game results, the game log records will be considered as final evidence.
13.2 Chargeback Policy
Requesting a chargeback after making a deposit is a violation of these terms. In such cases, jitabt reserves the right to immediately suspend the relevant account and take legal action.
Contact
Contact us for any questions or complaints regarding these terms:
- 24/7 Live Chat: Start a chat directly from any page on the platform.
- Email: [email protected]
Our support team is committed to providing service in Bengali around the clock. Our goal is to ensure fast and effective resolution of your issues.
Confirmation of Acceptance of Terms
By creating or continuing to use an account on the jitabt platform, you will be considered to have read, understood, and fully accepted these complete terms and conditions. This service is only for those aged 21 or above.